Policies

Shipping Policy

Free Shipping

All orders ship free via USPS. No minimum purchase required. No exceptions.

Processing Time

Orders are made to order. Processing time is typically 1-2 weeks. You'll receive a shipping confirmation email when your order ships.

Delivery Time

After processing, USPS delivery within the continental US typically takes 3-5 business days. Alaska, Hawaii, and international orders may take longer.

Tracking

You'll receive a tracking number via email when your order ships. Use this to monitor your delivery status.

International Shipping

Currently, we primarily ship within the United States. For international orders, please contact us directly for shipping quotes and availability.

Returns & Exchanges

30-Day Return Window

If you're not satisfied with your purchase, contact us within 30 days of delivery to initiate a return or exchange.

Eligible Returns

Parts that don't fit as described
Defective or damaged items
Incorrect items shipped

Return Conditions

Items must be unused and in original packaging. Custom orders and electronic systems may have different terms—contact us for details.

Refund Process

Once we receive and inspect the returned item, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method.

Exchanges

Need a different size or model? Contact us to arrange an exchange. We'll ship the replacement once we receive the original item.

Questions about returns? Email us at thefortfoundry@gmail.com before sending anything back. We're here to help.

Privacy Policy

Information We Collect

When you place an order, we collect:

Name and shipping address
Email address for order updates
Payment information (processed securely via Stripe)

How We Use Your Information

Process and fulfill your orders
Send shipping confirmations and tracking info
Respond to customer service inquiries
Send occasional product updates (you can opt out anytime)

Data Security

We use industry-standard encryption and secure payment processing via Stripe. We never store your credit card information on our servers.

Third-Party Sharing

We don't sell or share your personal information with third parties, except as required to fulfill your order (e.g., shipping carriers) or comply with legal requirements.

Cookies & Analytics

We may use cookies and basic analytics to understand how visitors use our site and improve the shopping experience. No personal information is collected through analytics.

Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of marketing emails

Questions about privacy? We're a small operation and take your privacy seriously. Email us anytime at thefortfoundry@gmail.com.

Terms of Service

Product Use

Our products are designed for use on Peg Perego, Power Wheels, and compatible ride-on toys. Use at your own risk. Adult supervision is required for all ride-on toy operation.

Warranty Disclaimer

All parts are tested before shipping, but we make no warranties beyond our 30-day return policy. Installation and use of aftermarket parts may void manufacturer warranties on ride-on toys.

Razors-Edge Specific Terms

WARNING: Razors-Edge operates at 60V with Li-ion batteries. Installation and operation require electrical and mechanical expertise. Only qualified individuals should attempt installation. Improper installation or use can result in serious injury or death. By purchasing, you acknowledge all risks and assume full responsibility.

Liability

We're not liable for any damages, injuries, or losses resulting from the use or misuse of our products. Use common sense and supervise children at all times.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in product or pricing information, or suspected fraud.

Have Questions?

These policies are straightforward, but if you need clarification on anything, just ask.